Addendum 1 - Taxes and Fees

Tripware knows the travel industry is notorious for taxes and fees. While we can’t escape them, we can outline what and how much they are. The last thing we want is for you do stress about “hidden fees”.

Your itinerary determines the taxes and fees you pay. They are charged by the government, airlines, hotels, rental cars, Travel Agency, Third Party Providers, and Tripware. They vary widely based on the airports you leave from and arrive at.

Display of fares, taxes and fees in Tripware:

Detailed Cost Tab:

In Tripware, the Flight, Hotel, or Car “Detailed Cost Tab”, and all subsequent pages leading to a booking, all taxes, charges (including fuel surcharges), service fees, and government and airport authority fees are either included in the cost or itemized separately to provide a total trip cost.

Government and other authority taxes and fees:

Federal Excise Tax (U.S. Ticket Tax):

A 7.5% U.S. Ticket Tax applies to the airline base ticket fare. The tax may be pro-rated for flights to/from the 48 contiguous U.S. states and Alaska and Hawaii, and some international destinations. The tax is charged by the Internal Revenue Service.

U.S. Flight Segment Tax (U.S. Segment Tax):

A U.S. Segment Tax of $3.60 USD applies per flight segment. A flight is defined as one take-off and landing. For example, a traveler that flies direct from New York to Los Angeles would pay $7.20, while a traveler flying round-trip from New York to Los Angeles via Chicago and San Francisco would pay $21.60. The tax is charged by the Internal Revenue Service.

U.S. Passenger Civil Aviation Security Fee (U.S. Security Fee):

A U.S. Security Fee of $2.50 USD applies per flight segment (maximum charge per trip: $5.00 USD one-way, $10.00 USD round-trip). A flight is defined as one take-off and landing. The fee is charged by the Transportation Security Administration (TSA).

Passenger Facility Charges (Airport PFC):

An Airport Passenger Facility Charges (PFCs) of up to $18.00 USD may apply, depending upon the itinerary chosen. The fee is charged by individual airports.

Federal Travel Facilities Tax (U.S. Facilities Tax):

A U.S. Facilities Tax of $8.00 USD per direction applies to flights to/from Alaska and Hawaii and the 48 contiguous U.S. states or between Alaska and Hawaii. The tax is charged by the Internal Revenue Service.

Other Government Taxes and Fees (Government Taxes/Fees):

In addition to the U.S. government, other levels of government such as state, local, and/or municipalities may apply taxes and/or fees related to accommodations for overnight stays (i.e. hotels) and/or renting/leasing passenger vehicles (i.e. rental cars).

Airline-imposed fees:

Low-Cost Carrier Segment Fee:

(LCC Segment Fee): Some airlines charge an extra fee when their seat inventory is purchased through a travel service or agent. These fees ARE included in your total trip cost when purchasing tickets through Tripware.

Baggage Fees:

Some airlines charge a fee each time bags are checked in with that airline. These fees are not included in your total trip cost when purchasing tickets through Tripware. They are collected by the airline. The airlines' web sites contain detailed information regarding their baggage policies. For travelers whose tickets are sold as a code share flight, operating and/or marketing carrier fees may apply.

Please check with a specific airline carrier for an outline of that airline’s fees and/or charges, if any. Remember, fees and/or charges imposed by a specific airline carrier may occur prior to departure, en route, and/or upon arrival, if at all.

Tripware service fees:

All Service Fees Are Non-Refundable.

Online Bookings / Re-Bookings: $4.99 USD will occur for each trip itinerary booked.

Online Cancellations: No service fees charged.

Phone Bookings, Changes, & Cancellations: Phone use is in lieu of online use, and is as follows:

Call Center Transaction Description
Full Service Domestic New/Exchange - Air Booking (with/without Hotel and/or Car) per ticket * = $25 USD
Full Service International New/Change - Air Booking (with/without Hotel and/or Car) per ticket * = $45 USD
Full Service Paper Ticket Request ** = $15 USD
Full Service Airline Ticket Refund/Exchange (Per Passenger) = $15 USD
Full Service New/Change - Hotel and/ or Car only booking = $15 USD
*     Depending on the airline acarrier, additional change fees may apply
**   Depending on the irline carrier, additional paper ticket fees may apply

Paper Tickets: Tripware service fees apply to both e-tickets and paper tickets. Certain carriers charge a paper ticket fee of up to $50 USD per ticket for you to receive paper tickets, when electronic tickets are available. In addition, Tripware charges a processing fee of $15 USD per transaction for paper tickets. Paper tickets will be delivered to an address you indicate during purchase (certain restrictions apply). If overnight delivery is requested, a service fee of $20 USD will occur for delivery to the contiguous 48 states, $30 USD to all other locations.

Miscellaneous: Government, Airline, and/or Third Party fares, taxes, fees, rules, and offers are subject to change without notice. Other restrictions may apply.

By making reservations and/or purchases/bookings/changes through Tripware, you agree to abide by the policies described herein as well as the Terms and Conditions governing your use of Tripware products and services. Please review these policies from time to time as they are subject to change. For more information also refer to our FAQ's or contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it